Built to Last
Built to Last Creating customer relationships that will survive business downturns. Recessions mean hard times
Built to Last Creating customer relationships that will survive business downturns. Recessions mean hard times
How to Support Change in Your Organization Doing nothing is not an Option Strictly speaking, the subtitle for this
The Customer Success engagement lifecycle – Rants & Musings with Rick Adams Key topics include: What is the
Adjusting to remote working in the New Normal – Hubspot – Part One Key topics include: Pandemic’s Impact
What is NPS and how is it calculated? – Rants & Musings with Rick Adams Key topics include:
Time Management - Important Vs Urgent - Rants & Musings with Rick Adams Key topics include: What to
Customer Success Management from the investor’s perspective – Rav Dhaliwal – Part Three Key topics include: What makes
My Customer will not return my call or emails, what should I do? – Rants & Musings with
A Customer whose renewal is due this month is not happy with your software – Rants & Musings
Customer Success Management from the investor’s perspective – Rav Dhaliwal – Part Two Key topics include: Building the Right Pricing