Moving Your Customer Success Career Forwards – Part A
Key topics include:
- What is Career Growth Matrix?
- Outline of Career Progression of 3 Levels of Customer Success Professionals
- Diverse Roles of Customer Success Professions
- Responsibilities of Different Customer Success Professions
- Emergent of New Customer Success Roles
Panel Member:
Rick Adams, CEO & Founder, Practical CSM
Maranda Ann Dziekonski, VP for Customer Success, Swiftly Inc.