Churn and How to Avoid it (Part 2)

Key topics include: 

  • Customer retention insurance
  • Survey forms and customer retention strategies 
  • The role of an interview and focus-group discussions in preventing churn.

Panel Members:

     Rick Adams., CEO, Practical CSM

     Anita Toth., Chief Churn Crusher, Anita Toth Inc.

By Published On: April 28th, 2021Categories: Latest Podcasts

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