What is “Knowledge Centered Service”? Pt. 2

Key topics include:

  • Application of Knowledge Centered Service in Building Customer Community
  • Knowledge Centered Service Expansion to Customer Success 
  • What is the Future for Knowledge Centered Service?
  • Relationship of Knowledge Centered Service in Digital Customer Success

Panel Members:

Rick Adams, CEO & Founder, Practical CSM

Alistair Field, Customer Success Architect, Coveo

By Published On: May 19th, 2021Categories: Latest Podcasts

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