Build and Manage Relationships using NLP: Part 2
Build and Manage Relationships using NLP: Part 2 Key topics include: Establishing Rapport with NLP Other Uses
Build and Manage Relationships using NLP: Part 1
Build and Manage Relationships using NLP: Part 1 Key topics include: What is an NLP and its
The Customer Success Maturity Model
The Customer Success Maturity Model Key topics include: What is Customer Success Maturity Model and How it
Nobody Knows the ROI of their Customer Success Managers
Nobody Knows the ROI of their Customer Success Managers Key topics include: Why is Measuring ROI Important?
Managing a Large Customer Success Team – Part B
Managing a Large Customer Success Team – Part B Key topics include: Difference between Managing a Smaller
Managing a Large Customer Success Team – Part A
Managing a Large Customer Success Team – Part A Key topics include: Introduction on SAP’s Customer Success
Moving Your Customer Success Career Forwards – Part B
Moving Your Customer Success Career Forwards – Part B Key topics include: Pros and Cons in Working
Moving Your Customer Success Career Forwards – Part A
Moving Your Customer Success Career Forwards – Part A Key topics include: What is Career Growth
Evaluating Our Customer’s Business Needs
Evaluating Our Customer’s Business Needs (Audio) Key topics include: Defining Business Needs Why should Customer Success Managers
How Customer Success drives Transformation at ORACLE
How Customer Success drives Transformation at ORACLE Key Topics: Who Benefits from Customer Success Management? What are