Our Certified Customer Success Management Professional (CCSMP) training and certification program is an industry leading and fully featured learning program for CSMs of all current levels and abilities, from complete beginners through to seasoned professionals.
From a corporate perspective, the CCSMP program provides a strong platform to deliver consistent quality of service to your customers whilst ensuring maximum productivity from your team members, and delivering measurable results to share with your senior management team to prove the value your CS team is delivering to both customers and to your own company.
The CCSMP program can be purchased as a complete self-study course for any number of students from one through to one thousand. All the students have to do is log in to start learning in their own time.
Alternatively, we can offer the same content but in either a classroom-taught format or a blended format (partially self-study and partially taught in the classroom).
Click here to go to our CCSMP page to learn more about our Certified CSM Professional offering in its standard, self-study format.
Alternatively scroll down or click here to contact us to discuss your specific needs with us and get a quotation for team training.