Learn how artificial intelligence can enhance customer service and experience. This workshop focuses on using A.I. tools, like chatbots, to provide 24/7 support, resolve simple issues, and deliver personalized interactions through intelligent automation. Gain a professional edge with this expert-led, self-paced online workshop and earn a micro-credential that showcases your skills and sets you apart in today’s A.I.-driven workplace.

This program is offered in partnership with MSOE Center for Professional Education.

INSTRUCTOR:
Patrik Neuwirth, MSOE Adjunct Trainer

WHO SHOULD ATTEND:
-Customer success professionals seeking to apply A.I. for improved engagement and efficiency.

-Job seekers and career changers targeting roles in support, CX, or digital service delivery.