Churn is NOT a Customer Success Problem, Episode 3
For years, you've been saying it: Customer Success can't solve churn alone. You've witnessed firsthand how sales overpromises, product gaps,
For years, you've been saying it: Customer Success can't solve churn alone. You've witnessed firsthand how sales overpromises, product gaps,
Overview Challenges Customer Success leaders struggle to predict churn and act on insights fast enough. Fragmented data and manual workflows