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Thriving in the Growing Field of Customer Success
Thriving in the Growing Field of Customer Success
About Over the past few years, the discipline Customer Success has exploded. As the industry grows, so do the open
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The Cost of Privacy Teams: What Your Business Needs To Know
The Cost of Privacy Teams: What Your Business Needs To Know
Embracing the new future of privacy means embracing privacy software // Live Thursday, March 2 at 11am PT / 2pm ET
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Customer Success Festival | Virtual
đź—“Â Date: March 8, 2023 đź“ŤVenue: Virtual What is Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer […]
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CS Leadership Skills – Executive Awareness
CS Leadership Skills – Executive Awareness
ABOUT THEÂ CUSTOMER SUCCESS LEADERSHIP SKILLSÂ SERIES Leading Customer Success is never easy and requires Customer Success Leaders to continually develop their
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2023 Bengaluru Customer Success Summit
2023 Bengaluru Customer Success Summit
Welcome to the Second Annual Success Summit: A conference focused on the latest trends, strategies and techniques to drive customer
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Customer Success Festival | New York
What is the Customer Success Festival? 🤔 We’re putting the brightest minds in the world of customer success into one […]
Free
Customer Success Festival
Driving excellence in customer success "Customer Success Collective couldn't have done a more amazing job creating a CS community that's […]
$1295
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The Practical CSM Framework – Phase 3: Onboarding
The Practical CSM Framework – Phase 3: Onboarding
ABOUT THE PRACTICAL CSM FRAMEWORK SERIES The Practical CSM Framework is a simple but highly effective framework for customer success
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THE STATE OF SUPPORT SERVICES 2023
THE STATE OF SUPPORT SERVICES 2023
Join us March 15, 2023 11:00 AM PT / 2:00 PM ET If your company provides remote services to customers
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Your customer champion just left. Now do this.
Your customer champion just left. Now do this.
A shift at the top of your customer's team is the single biggest predictor of customer churn. But it doesn't
Free
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Leveraging contextual learning and community as key areas of a digital customer success strategy
Leveraging contextual learning and community as key areas of a digital customer success strategy
As a customer success leader you’re faced with an interesting dilemma - company leadership is looking at you for ways
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CERTAINTY: HOW RESILIENT SERVICES BUSINESSES ATTRACT AND RETAIN TOP TALENT
CERTAINTY: HOW RESILIENT SERVICES BUSINESSES ATTRACT AND RETAIN TOP TALENT
Join us March 21, 2023 11:00 AM PT / 2:00 PM ET Talent worldwide agrees: services businesses that demonstrate strong
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VALUE MANAGEMENT: WHY NOT NOW?
VALUE MANAGEMENT: WHY NOT NOW?
Join us March 22, 2023 11:00 AM PT / 2:00 PM ET With services revenue dominating the technology industry as […]
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CS Leadership Conversations – Why CS is Even More Important in a Recession
CS Leadership Conversations – Why CS is Even More Important in a Recession
Our guest for March needs no introduction for the vast majority of CS professionals, because it's none other than Nick […]
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ACHIEVING OPTIMAL CUSTOMER AND EMPLOYEE RETENTION WITH QUALITY MONITORING (QM)
ACHIEVING OPTIMAL CUSTOMER AND EMPLOYEE RETENTION WITH QUALITY MONITORING (QM)
Join us March 23, 2023 11:00 AM PT / 2:00 PM ET While the past two years have seen an […]
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Woman Leaders in CS – Value Realisation: Why and Why Now?
Woman Leaders in CS – Value Realisation: Why and Why Now?
Women Leaders in Customer Success is a LIVE monthly podcast interview series aimed at exploring the minds and understanding the […]
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Transitioning Into Customer Success as a Career
Transitioning Into Customer Success as a Career
Transitioning Into Customer Success as a Career We Talk a Lot About Customer Success As a Career, But How Do […]
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Maximize Success with Collaboration: Perspectives from a Patent Expert and
Maximize Success with Collaboration: Perspectives from a Patent Expert and
Are you a lone wolf or a teamplayer? Do you like to play golf alone or rugby in a team? […]
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Leadership Office Hours
Leadership Office Hours
When Thursday, March 30 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS […]
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Achieve sustainable operational economics and hyper-automation with Oracle Unified Operations
Achieve sustainable operational economics and hyper-automation with Oracle Unified Operations
Achieve sustainable operational economics and hyper-automation with Oracle Unified Operations Telco cloud networks and 5G empower CSPs to offer new […]
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