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Foundations Frameworks for AI
Foundations Frameworks for AI
Overview Following the incredible popularity and interest of the “Foundations Frameworks for AI” session at TSIA World INTERACT recently, we're […]
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Calendar of Events
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Unleash The Power of Community
Unleash The Power of Community
The more, the merrier, right? But does that saying still apply when you’re trying to evolve your community and align […]
Free
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May 30 CS Leadership Office Hours
May 30 CS Leadership Office Hours
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you […]
Free
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1 event,
Customer Contact Week Las Vegas 2024
What You’ll Learn Customer Contact Week’s flagship annual conference has been connecting CX leaders for more than 25 years and […]
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THE ANNUAL GATHERING OF ISRAEL CUSTOMER SUCCESS TRAILBLAZERS
MEET THE ISRAELI CUSTOMER SUCCESS COMMUNITYAND BUILD TOGETHER THE FUTURE OF CS! The Customer Conference Israel, is the largest annual […]
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Virtual Customer Success Network
Virtual Customer Success Network
Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the
Free
2 events,
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Optimizing Managed Services Through AI and Automation
Optimizing Managed Services Through AI and Automation
Overview There is a belief that AI can fundamentally improve intelligence, profitability, and scalability of technology business models. However, it
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3 events,
NICE Interactions Las Vegas 2024
What You’ll Learn If you ever wondered what it feels like to be a CX leader, this is where you […]
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Powering Customer Support at Scale
Powering Customer Support at Scale
Supporting your customers - no matter what department you work in - is key to driving value and ROI from
Free
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Scaling Up: Using Search to Accelerate Your Content Personalization Journey
Scaling Up: Using Search to Accelerate Your Content Personalization Journey
Emerging technologies coupled with heightened competition means that today’s consumer is more empowered than ever before. As marketers vie for
2 events,
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The Business Case for Customer Success: Challenges, Value, and Key Metrics
The Business Case for Customer Success: Challenges, Value, and Key Metrics
Overview Customer success (CS) has become a cornerstone business strategy, yet challenges remain in quantifying its true value. TSIA's Customer
Free
2 events,
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June 13 CS Leadership Office Hours
June 13 CS Leadership Office Hours
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you
Free
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Forrester CX Summit North America in Nashville 2024
What You’ll Learn The future is upon us. The fusion of humans and AI will revolutionize how customers and businesses […]
2 events,
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DeepTarget Customer Success Webinar Series – 2024
DeepTarget Customer Success Webinar Series – 2024
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
Free
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Forrester CX Summit EMEA London 2024
What You’ll Learn The future is upon us. The fusion of humans and AI will revolutionize how customers and businesses […]
1 event,
2 events,
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Elements of Value in Technology Service Offers
Elements of Value in Technology Service Offers
Overview This webinar reveals cutting-edge trends in technology and services offering management, spotlighting how market pacesetters monetize value within their […]
Free
3 events,
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Managing risk in digital transformation & building resilience
Managing risk in digital transformation & building resilience
Digital transformation is only effective if you’re able to manage its risks and build resilience. It takes a modern approach—and […]
Free
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June 27 CS Leadership Office Hours
June 27 CS Leadership Office Hours
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you […]
Free
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Building Stronger Relationships Through Connected Support with Salesforce and AI
Building Stronger Relationships Through Connected Support with Salesforce and AI
Overview In today's digital landscape, customer expectations are at an all-time high. Customers demand seamless, personalized interactions across every touchpoint. […]