Four Challenges for the Customer Success profession in 2021 (Part 2)

Key topics include:

• Business adaptation to changes
• Creating a more significant impact through a cross-sectional Customer Success team
• 2021 as a customer-centered service approach
• Advancing self-service capabilities for a new everyday world

Panel Member:

     Rick Adams., CEO & Founder, Practical CSM

    Guy Nirpaz., CEO & Founder, Totango