Four Challenges for the Customer Success profession in 2021 (Part 2)
Key topics include:
- Business adaptation to changes
- Creating a more significant impact through a cross-sectional Customer Success team
- 2021 as a customer-centered service approach
- Advancing self-service capabilities for a new everyday world
Panel Member:
Rick Adams., CEO & Founder, Practical CSM
Guy Nirpaz., CEO & Founder, Totango
