The Rapid Rise of Customer Success in India

Key topics include:

• Developing a Service Economy in India

                   ➜ How Big is the Current Customer Success in India?

                   ➜ Growth Curve of Customer Success in India

                   ➜ How did Customer Success grew in India?

• Delivering Customer Success via Online Long Distance
• Hiring for Different Customer Success Roles in India 
• Advices for Aspiring Customer Success Managers
• Future of Customer Success in India

Panel Member:

Rick Adams, CEO & Founder, Practical CSM

Nitish Ghai, CS Team Leader, MyOperator

Hitesh Chadha, CS Manager, RedHat