- 10 structured training modules
- Scenario-based workbooks and exercises
- Tests after each module + 2-part final exam
- Certified CSM Professional (Levels 1–4) certificate
- Shareable badges for each completed module
- 12-month online access
Customer Success Certification for Customer Success Managers
Browse our most popular certification paths below. Choose the training that fits your experience level and career goals. You can add a course directly to your cart or click through for full details, syllabus, and enrollment options.
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Sale!
An in-depth certification program for Customer Success professionals seeking full training across Levels 1–4. Ideal for current CSMs, career changers, and teams. What’s included: -
Sale!
The most comprehensive Customer Success certification we offer. Includes full training across Levels 1–4 plus CPD tracking and team-ready reporting tools. What’s included:- 10 certification modules + 2-part final exam
- Scenario-based workbooks, tools, and exercises
- CPD hours tracking and time logging
- Team activity monitoring features
- Shareable badges for each completed module
- Certified CSM Professional (Levels 1–4) certificate
- 12-month online access
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Sale!
A foundational Customer Success training program designed for professionals transitioning into CS or supporting customer-facing work. Build structured, practical knowledge using the industry-standard Practical CSM Framework—while earning your first professional certification. What's included:
- 2 certification modules from the full CCSMP program
- 2 workbooks with scenario-based exercises
- 2 tests to assess understanding
- Professional certificate: Certified CSM Professional – Level 1
