A practical Customer Success training course designed for jobseekers, career changers, and new CSMs—especially those moving in from sales, support, onboarding, or technical roles.
What’s included:
- 7 core modules on essential Customer Success concepts
- 6 soft skills modules to boost confidence and communication
- Optional jobseeker support track for those entering the field
- Final 30-question test
- Certificate of Completion
Perfect for aspiring CSMs looking to build a solid foundation and land their first role.