What is “Knowledge Centered Service”? Pt. 2
Key topics include:
- Application of Knowledge Centered Service in Building Customer Community
- Knowledge Centered Service Expansion to Customer Success
- What is the Future for Knowledge Centered Service?
- Relationship of Knowledge Centered Service in Digital Customer Success
Panel Members:
Rick Adams, CEO & Founder, Practical CSM
Alistair Field, Customer Success Architect, Coveo
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