Tips for Great Storytelling – Rants & Musings with Rick Adams
Customer Success Rants and Musings – Tips for Great Storytelling Key topics include: Transferring knowledge through stories Influencing
Why Renewal Decisions are NEVER a Surprise? – Rants & Musings with Rick Adams
Customer Success Rants and Musings – Why Renewal Decisions are never a Surprise Key topics include: Roles of
Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 3
Do the Current Customer Success Software Platforms Have it All Wrong? My podcast guest Jake Sorofman thinks so! Jake
The Subtle Art Of Saying NO! – Rants & Musings with Rick Adams
Customer Success Rants and Musings – The Subtle Art of Saying NO! Key topics include: Understanding different characters
Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 2
Do the Current Customer Success Software Platforms Have it All Wrong? My podcast guest Jake Sorofman thinks so! Jake
Management vs Leadership – Rants&Musings with Rick Adams
Customer Success Rants and Musings – Management vs. Leadership Key topics include: What is "Leadership"? How leadership creates
Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 1
Do the Current Customer Success Software Platforms Have it All Wrong? My podcast guest Jake Sorofman thinks so! Jake
How to calculate the ROI of Customer Success – Rants&Musings with Rick Adams
Customer Success Rants and Musings – How to calculate the ROI of Customer Success Key topics include: What
The Customer Success Profession in 2021 – Remco’s Predictions – Part 3
The Customer Success Profession in 2021 (Part 3) Key topics include: Developing philosophy for Customer Success CS leader's
What value does certification provide? – Rants&Musings with Rick Adams
Customer Success Rants and Musings – What value does certification provide? Key topics include: Enumerating certification value for