Customer Success Rants and Musings – Management vs. Leadership 

Key topics include:

  • What is “Leadership”?
  • How leadership creates vision and direction for the Customer Success team
  •  What is “management”?
  • How management performs a critical job, allocating resources, human resources, and finances 

Panel Member:

     Rick Adams., CEO & Founder, Practical CSM

By Published On: February 1st, 2021Categories: Bite-sized Learning

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