DeepTarget Customer Success Webinar Series

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

Customer Success: From Cost Center to Revenue Driver

Customer Success (CS) has transformed from a 1996 concept to a revenue-driving imperative, especially for SaaS and service-based businesses. In today's volatile market, proactive customer engagement, adoption, and retention are no longer optional—they're essential for reducing churn and maximizing Net Revenue Retention (NRR).

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

How to Decide Smarter: Data & Analytics in Action

Join us for a live webinar hosted by Minna Vaisanen (Customer Success Strategist), featuring David Collard (Customer Success Leader), as they explore how data and analytics can drive more confident, informed decision-making in Customer Success.

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

The ROI of Customer Satisfaction: How to Measure and Maximize It

Are you struggling to demonstrate the business value of customer satisfaction? Without clear metrics, it’s difficult to justify investments in

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

How to Build Effective AI for Customer Success

Virtual Event

Join us for a live conversation on "How to Build Effective AI for Customer Success". Minna Vaisanen (CS Strategist) hosts Natalia Piaggio (CS Director) to explore how AI can be designed to truly support Customer Success teams in practical, meaningful ways.

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

Turning Free Trials into Paying Customers: Mastering Conversion Strategies

The webinar targets all customer success teams that want to learn how to effectively boost their conversion rates to win over more paid customers. This topic is helpful for customer success because it directly impacts revenue growth by ensuring that more trial users become long-term customers.

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Pulse Unplugged 2025

Join us for Pulse Unplugged — a half-day virtual encore of the biggest ideas from Pulse 2025. Explore how AI and digital

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Turn Data into Action: How CS Teams Can Leverage AI to Drive Growth

AI is transforming Customer Success, but for many CS and revenue leaders concerns around data privacy, technical complexity, and unclear

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Rethinking the sales playbook: what today’s sales teams actually need

Sales plans aren’t failing because teams are lazy—they’re failing because the playbooks are outdated. In this candid conversation, Mark Ward,

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner