Customer Success Webinars & Events Calendar
We host a variety of events including Customer Success webinars, live training, conversations with thought leaders, and panel debates. Additionally, we also list events from our partners. Browse and register for as many events as you like. We welcome suggestions for future events. Let us know if there’s a specific topic or guest you’d like us to cover. We’ll do our best to make it happen.
AI Customer Success Summit | April 2026 | Free virtual event
Unlock AI-driven strategies to automate workflows, map smarter touchpoints, analyze feedback, reduce churn, and future-proof your CSM role. Level up
AI Success Starts with the Right Data Foundation – How to Improve AI Outcomes and Reduce Failure Rates
Despite significant investment, analysts consistently report that most AI projects fail—most often due to challenges accessing, governing, and operationalizing the
DeepTarget Customer Success Webinar – April 2026
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make
The New Rules of CS: Turning Risk Signals Into Action
Risk is showing up earlier and faster than most teams can keep up with. Signals are everywhere, but more visibility
Your AI users don’t churn. Or do they?
Your AI users don't churn. Or do they? Wednesday 22 April · 16:00 CET · 30 min Your product has
From Sales to Customer Success: Leveraging Salesforce Native LMS
Join us for the Webinar on leveraging Salesforce Native LMS to bridge the gap between Sales & Customer Success.on April 22,
Balancing AI, Automation, and the Human Touch in Customer Success
CS teams are turning to AI and automation to deliver proactive and personalized experiences at scale. But scaling engagement should
SEC virtual: A bookclub for sales enablers
A new virtual series for Sales Enablement professionals who want to learn, share, and grow together. We’re kicking off with Fanatical
Women in enablement – Evolution of Sales Enablement
What we’ll cover: Evolution of Sales Enablement 🎯 From Training to Revenue Engine – Sales enablement has evolved beyond onboarding
Customer Success is a Lie: NRR is a Lagging Indicator
📅 RSVP NOW | Customer Success Is a Lie: LinkedIn Live Series 🗓 Wednesday, May 13, 2026, | 11 AM
Onboarding & Retention Summit
Turn onboarding into your strongest retention strategy. Learn how the most effective customer success teams cut early churn, build lasting
Onboarding and re-boarding at 10x — without hiring
Onboarding and re-boarding at 10x — without hiring Thursday 21 May · 16:00 CET · 30 min Onboarding is the
Submit Your Event
Does your company host Customer Success webinars or events? If so would you like to advertise them here on the Practical CSM? If the answer to the above two questions is “yes” then simply fill out the form to tell us about your event and we will be happy to include it in our schedule to view alongside our own events.