Onboarding and re-boarding at 10x: without hiring

​Onboarding and re-boarding at 10x — without hiring

​Thursday 21 May · 16:00 CET · 30 min

​Onboarding is the most resource-intensive motion in Customer Success. Re-boarding — when a customer stalls, churns a use case, or goes through a major change — is often even harder. And most CS teams are expected to do both with the same headcount they had two years ago.

​AI changes the equation. Not just for your team, but for your customers too.

​The real unlock isn’t automation for automation’s sake. It’s leverage — removing work that your customers used to have to do themselves. Fewer forms to fill in. Fewer kickoff calls to prepare for. Fewer follow-ups to chase. When AI handles the heavy lifting on both sides, onboarding actually gets done.

​In this session, Johan Nilsson — founder of Startdeliver and Jecta — shares the concrete playbook for running onboarding and re-boarding at scale with AI.

​You’ll leave with:

​→ The 5 onboarding tasks AI can own from day one → How to build a re-boarding motion that doesn’t depend on CSM bandwidth → Practical examples of AI removing effort from your customers — not just your team

​Hands-on, 30 minutes, no fluff. Built for CS teams that need to do more with what they have.

​Free to attend. Seats are limited.

​Register above to secure your spot.