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Practical CSM Community Forum Guidelines

Welcome to the Practical CSM Community Forum! This space is dedicated to fostering a supportive and informative environment where professionals can share knowledge, resources, and experiences in the realm of Customer Success. To ensure a positive and productive experience for all members, please adhere to the following guidelines:

  1. Respect and Professionalism: Treat all members with respect and professionalism. Diverse opinions and perspectives are welcome, but they should always be expressed in a constructive and courteous manner.
  2. Knowledge Sharing: Our forum is a platform for learning and sharing. We encourage you to actively participate, contribute valuable insights, and engage in meaningful discussions related to Customer Success.
  3. No Tolerance for Abuse: Any form of harassment, abuse, or disrespectful behavior will not be tolerated. This includes but is not limited to offensive language, personal attacks, or discriminatory remarks.
  4. Reporting Concerns: If you encounter any abusive behavior or content that violates our guidelines, please report it immediately to the forum administrator. We are committed to maintaining a safe and welcoming environment for everyone.
  5. Suggestions for Improvement: We value your feedback and ideas for enhancing the forum experience. If you have suggestions, please share them in the designated improvement thread.
  6. Reasonable Use: Please use the forum reasonably and responsibly. Avoid spamming, posting irrelevant content, or engaging in activities that disrupt the community.
  7. Seeking Help: If you need assistance with forum features or have any questions, please use the Help widget. Our team is here to support you.

By participating in this forum, you agree to abide by these guidelines. Let's work together to build a thriving community centered around the growth and success of Customer Success professionals. Thank you for being a part of our community!