- An expansive CPD Library: Immerse yourself in over 700 instructive assets designed to boost your industry expertise.
- Comprehensive CPD Paths: Delve into 100+ hours of mini courses, crafted to optimize your learning journey.
- Live Learning: Engage in real-time interactive sessions for immediate insights and practical solutions.
- Successopedia: Ask an Expert & Your one-stop source for all success-related terms and concepts.
Continuing Professional Development (CPD)
Enhance your professional skills with Practical CSM’s diverse range of Continuing Professional Development (CPD) resources, specifically tailored for individual contributors and entire Customer Success teams alike.
Our Practical CSM Academy CPD Membership allows you to delve into an extensive 300+ hours CPD Library, 100+ hours of innovative CPD Paths (mini courses) and enriching Live Learning sessions. For a comprehensive learning experience, consider our bundled offering that combines the CPD membership with our flagship Certified CSM Professional course.
-
Broaden your professional horizons with our "Annual CPD Membership". This all-inclusive membership gifts you a full-year access to the vast Continuing Professional Development (CPD) resources of the Practical CSM Academy, including: -
Sale!
The most comprehensive Customer Success certification we offer. Includes full training across Levels 1–4 plus CPD tracking and team-ready reporting tools. What’s included:- 10 certification modules + 2-part final exam
- Scenario-based workbooks, tools, and exercises
- CPD hours tracking and time logging
- Team activity monitoring features
- Shareable badges for each completed module
- Certified CSM Professional (Levels 1–4) certificate
- 12-month online access