A practical Customer Success training course designed for jobseekers, career changers, and new CSMs—especially those moving in from sales, support, onboarding, or technical roles. What’s included:
  • 7 core modules on essential Customer Success concepts
  • 6 soft skills modules to boost confidence and communication
  • Optional jobseeker support track for those entering the field
  • Final 30-question test
  • Certificate of Completion
Perfect for aspiring CSMs looking to build a solid foundation and land their first role.