Build and Manage Relationships using NLP: Part 1
Key topics include:
- What is an NLP and its Uses?
- Ethical Issues of NLP
- How does NLP work and its importance?
- Core Components of NLP
- Application of NLP in Customer Success
- Establishing Rapport with NLP
Panel Member:
Rick Adams, CEO & Founder, Practical CSM
Fred Copestake, Principal Consultant, brindis