Part 2: Customer Success & Customer Journeys – PracticalCSM

Customer Success and Customer Journeys – Part Two

Key topics include:

How does Customer Journey Design help Customer Success Teams?
Practical Steps in Customer Journey Design for Customer Success Team
Validating Customer Journey Design
How often do we check Customer Journey Design?

Panel Member:

Rick Adams, CEO & Founder, Practical CSM

Jay Nathan, Co-Founder & Operating Partner, Customer Imperative

By Marek MalinowskiPublished On: June 15th, 2020Categories: Latest Podcasts

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