We all know how critical Customer Success is to so many organizations, and AI is quickly changing the landscape as leaders like you deliver value to customers and the company.

In our research, we see Gartner’s prediction that agentic AI will autonomously resolve 80% of common issues by 2029, and TSIA’s revelation that 60% of organizations still haven’t invested in AI for customer success. As we reach an inflection point, we are looking for leaders like you to tell your stories, perspectives, and insights into the future of CS and AI’s impact.

Join us for podcast to hear directly from customer success leaders like John Durocher, Shane Hughes, and Cesar Sanchez as they break down where AI is truly reshaping Customer Success today. They’ll cut through the noise, challenge the myths, and open the door to a future that’s still very much unwritten. And the best part? It’s not too late to take the pen and lead the conversation yourself.