11 Capabilities To Evaluate When Choosing A Community Platform

Richard Millington is one of the most trusted voices in community strategy, known for cutting through the noise and giving practical advice on what actually works.

So when Richard released the 2026 FeverBee Buzz Report, he independently reviewed 13 community platforms across 11 capabilities, scoring each one on what it actually delivers. The results were worth paying attention to.

In this webinar, Richard breaks down what those scores mean for teams like yours, and how to prioritize based on where your community actually stands today. You’ll learn which capabilities predict long-term platform fit, and where most teams waste evaluation time on things that don’t matter for their stage.

What you’ll walk away with:

• A read on which capabilities carry real weight, and which are just good-looking numbers
• How to weigh platform strengths against your community’s real job: support deflection, product feedback, retention, or migration
• A straight answer to the question every buyer asks and rarely gets: what actually matters here, for me