AMA: Ask Murray Anything

Meet your quarterly webinar for real talk on customer education, digital customer success, and what’s actually working right now.

If you think the industry is moving fast, you haven’t met Sam. Samantha Murray has spent years at the intersection of customer education and digital CS strategy, and she’s got a point of view, a playbook, and a lot to say.

Now she’s bringing all of it directly to you as VP of Education Strategy at Gainsight. Tune in, submit your questions live, and get the unfiltered takes you actually need to hear.

Join us May 1st at 10 AM PST for the inaugural AMA.

Here’s what’s on the table:

• Lessons from the last year. What the market taught her, what surprised her, and what she’d do differently
• Why she joined Gainsight. The honest version, and what her decision might tell you something about your own strategy
• What she’s watching in 2026. Across customer education, digital CS, and the AI shifts changing both faster than anyone expected
• All on you. Your questions, your challenges, your messiest problems. Submit in advance or bring them live. Nothing is off the table.

She’s done the work: seeing what works and what doesn’t. And now that she’s here at Gainsight, you have a direct line to someone who genuinely wants to help you figure it out.

Plus, one lucky attendee will win a free ticket to Pulse, where Sam will be taking the main stage.

No slides. No script. Just Sam.