Human-Centric Design: Keys To Associate Success & Customer Connections

This webinar will explore how leading retailers are reimagining brick-and-mortar experiences through a human-centric design approach that puts shoppers and associates first.

Walk away with actionable perspectives of former and current top retailers for elevating the in-store experience through thoughtful design and a truly human-first approach.

Featuring:
– Global Retail Leaders and Pioneers Martin Urrutia and Lesley Hawkins
– CEO of Retail Design firm ZoCo Lacey Picazo
– Host: Lauren Cevallos, Director of Strategy & Customer Success at Jumpmind

This discussion will unpack how to create spaces that drive loyalty and conversion, and how to align tech and operations for maximum impact.