The ROI of Customer Satisfaction: How to Measure and Maximize It
Are you struggling to demonstrate the business value of customer satisfaction? Without clear metrics, it’s difficult to justify investments in
Are you struggling to demonstrate the business value of customer satisfaction? Without clear metrics, it’s difficult to justify investments in
Join us for a live conversation on "How to Build Effective AI for Customer Success". Minna Vaisanen (CS Strategist) hosts Natalia Piaggio (CS Director) to explore how AI can be designed to truly support Customer Success teams in practical, meaningful ways.
The webinar targets all customer success teams that want to learn how to effectively boost their conversion rates to win over more paid customers. This topic is helpful for customer success because it directly impacts revenue growth by ensuring that more trial users become long-term customers.
Join us for Pulse Unplugged — a half-day virtual encore of the biggest ideas from Pulse 2025. Explore how AI and digital
AI is transforming Customer Success, but for many CS and revenue leaders concerns around data privacy, technical complexity, and unclear
Burnout, boundaries & balance – Navigating the human side of Customer Success💬 We’re bringing the CS community back together for
Sales plans aren’t failing because teams are lazy—they’re failing because the playbooks are outdated. In this candid conversation, Mark Ward,
Data can be noisy, and customers won’t always raise their hand to let you know there’s a risk. In this
Sales may be hitting quota, but if customers are quietly leaving, your growth is at risk. In this live session,
B2B buying behavior is evolving fast – has your content strategy kept pace? Join us for a first look at