Renewal Decisions are NEVER a Surprise- PracticalCSM

Customer Success Rants and Musings – Why Renewal Decisions are never a Surprise

Key topics include:

Roles of CS manager on customer renewal
Customer outcome attainment monitoring
Tracking financial performance team collaboration
Churn prevention

Panel Member:

Rick Adams., CEO & Founder, Practical CSM

By Urszula ChlusPublished On: February 15th, 2021Categories: Bite-sized Learning

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