• Practical CSM What is “Knowledge Centered Service”? – Alistair Field – Part 2

What is “Knowledge Centered Service”? Pt. 2

Key topics include:

  • Application of Knowledge Centered Service in Building Customer Community
  • Knowledge Centered Service Expansion to Customer Success 
  • What is the Future for Knowledge Centered Service?
  • Relationship of Knowledge Centered Service in Digital Customer Success

Panel Members:

Rick Adams, CEO & Founder, Practical CSM

Alistair Field, Customer Success Architect, Coveo

By Published On: May 19th, 2021Categories: Latest Podcasts

Leave A Comment

Share This Story, Choose Your Platform!

Join Us

Recent Posts

Categories

Related Posts

Practical CSM What is “Knowledge Centered Service”? – Alistair Field – Part 1
What is “Knowledge Centered Service”? – Alistair Field – Part 1

What is “Knowledge Centered Service”? – Alistair Field – Part 1

May 12th, 2021|0 Comments
Practical CSM Churn and How to Avoid It – Anita Toth – Part 3
Churn and How to Avoid It – Anita Toth – Part 3

Churn and How to Avoid It – Anita Toth – Part 3

May 5th, 2021|0 Comments
Practical CSM Churn and How to Avoid It – Anita Toth – Part 2
Churn and How to Avoid It – Anita Toth – Part 2

Churn and How to Avoid It – Anita Toth – Part 2

April 28th, 2021|0 Comments
Practical CSM Churn and How to Avoid It – Anita Toth – Part 1
Churn and How to Avoid It – Anita Toth – Part 1

Churn and How to Avoid It – Anita Toth – Part 1

April 21st, 2021|0 Comments