Customer Success Management from the investor’s perspective – Rav Dhaliwal – Part Three
Key topics include:
- What makes a Strong Customer Success Management Function?
- Establishment of CS Management Function Based on Identified Problem
- Advices for Companies with Funding from an Unknown Venture Capitalist
- How to Create a Healthy Workplace
- Delivering and Measuring Value of Customer Success Function
Panel Member:
Rick Adams, CEO & Founder, Practical CSM
Rav Dhaliwal, CS Expert, Former CS Executive at Slack
