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New CSM video Series – Rants & Musings with Rick Adams

By Marek Malinowski|2025-10-28T10:14:30+00:00September 28th, 2020|Blog, News and industry views|
  • View Larger Image Practical CSM New Video Series with Rick Adams
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Written byMarek Malinowski

Part of the Practical CSM team.

Keep reading

Renewals and churnApr 25, 20233 min read

Eight Things the Customer Success Team Should Do in a Recession – Part 1

There were a lot of great points made in my recent interview with Nick Mehta, CEO of Gainsight, but there was one aspect of...

Leading CS teamsMar 23, 20235 min read

Why Frameworks Succeed

Einstein is supposed to have defined insanity as 'doing the same thing over and over and expecting different results'. So logically, sanity is doing...

Metrics and valueMar 15, 20235 min read

Data is the new Oil 

An old business partner once told me, a business with one window for paying out, and five windows for paying in is the right...

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About the Author: Marek Malinowski

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