Directly & Indirectly Impacted Users – Rants & Musings with Rick Adams

Key topics include:

  • Directly Impacted Users vs Indirectly Impacted Users
  • Why a Customer Success Manager should also consider Indirectly Impacted Users

Panel Members:

Rick Adams, CEO & Founder, Practical CSM

By Published On: September 28th, 2020Categories: Bite-sized Learning

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