What is NPS and how is it calculated?- Practical CSM

What is NPS and how is it calculated? – Rants & Musings with Rick Adams

Key topics include:

What is NPS and its Purpose on Customer Success Management
How to Determine and Interpret the Net Promoter Score of a Business

Panel Member:

Rick Adams, CEO & Founder, Practical CSM

By Marek MalinowskiPublished On: October 19th, 2020Categories: Bite-sized Learning

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