Customer says: “I don’t want Customer Success Management” – Rants & Musings with Rick Adams

Key topics include:

  • 4 Steps to Persuade Customers to Consider Customer Success Management

                   ➜ Listening to Customers

                   ➜ Explaining to Customers

                   ➜ Providing a Case Study

                   ➜ Focusing on 3 Aspects

Panel Members:

Rick Adams, CEO & Founder, Practical CSM

By Published On: October 2nd, 2020Categories: Bite-sized Learning

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