Practical Customer Success Management: Author Interview
Practical Customer Success Management: Author Interview
Key topics include:
- What are the contents of the Practical CSM book?
- Who is the author of the Practical CSM book?
- PCSM framework
- Where and how to purchase PCSM books.
Panel Member:
Rick Adams., CEO & Founder, Practical CSM
An interview with Rick Adams, the author of “Practical Customer Success Management: A best practice framework for the rapid development of customer success”
