The Zero In Formula and Customer Success – Dennis Geelen – Part 2
Key topics include:
- Key Ingredients of Customer-Centric Innovation
- Link Between CS Management and Customer-Centric Innovation
- What Does Success Look Like in a Customer and Customer Success Manager’s Perspective
- Different Kinds of Innovations
- Tips on Improving Customer Success Levels
- Role of Leadership in Building an Innovative and Customer-Centric Business
Panel Member:
Rick Adams, CEO & Founder, Practical CSM
Dennis Geelen, CS Consultant & Founder, Zero In
