Customer Lifecycle at Scale (Part 1)
Key topics include:
- Cisco’s drivers for change, the process of change, and how cisco underwent changes
- Customer lifecycle today
- Cisco customer life cycles
- Role of Cisco’s partner in the customer’s life cycle
- What the future has installed for customers’ life
Panel Member:
Rick Adams., CEO & Founder, Practical CSM
Marcos Electo Garcia., Cisco
Alex Bourg., Cisco
