Do you feel CSMs are better served by being aligned by industry? – Rants & Musings with Rick Adams

Customer Success Rants and Musings – Do you feel CSMs are better served by being aligned by industry?

Key topics include: 

• CSMs’ involvement in the community industry
• Experiences in the industry world
• Building trust relationships with customers
• Sharing multi-disciplinary ideas 
• Better alignment of Customer Success Management in the industry

Panel Member:

     Rick Adams., CEO & Founder, Practical CSM